Refund and Return Policy
Thank you for shopping at SnapZora.com. Your satisfaction is important to us. If you’re not completely satisfied with your purchase, please review our policy below.
1. Return Window
– You may request a return within 7 days of receiving your item.
– After 7 days, we cannot offer a refund or exchange.
2. Eligibility
To be eligible for a return:
– The item must be unused and in its original packaging.
– Proof of purchase is required.
– Digital products are non-refundable once downloaded or accessed.
3. Non-Returnable Items
– Downloaded digital files
– Gift cards
– Personalized or custom-made items
4. Process
To start a return:
– Email: snapzoraofficial@gmail.com with your order number and reason.
– If approved, we will provide return instructions.
– Refunds will be issued to the original payment method after inspection.
5. Shipping Costs
Return shipping costs are the responsibility of the buyer unless the return is due to an error or defective product.
6. Exchanges
We replace items only if they are defective or damaged. Email us at snapzoraofficial@gmail.com for exchange instructions.
7. Late or Missing Refunds
If you haven’t received a refund:
– Check your bank account again.
– Contact your credit card company or bank.
– If you’ve done all of this and still haven’t received your refund, email us at snapzoraofficial@gmail.com